Benefit from a personal Account Manager at Macquarie Collections
As a client, you will be assigned a personal Account Manager who will tailor our services to best meet your needs. Your Account Manager will work with you to identify the best strategy to maximise your collections. In addition to supervising your account, your Account Manger will communicate directly with your debtors to ensure we achieve the best possible solution for you.
Debt Collection
Macquarie Collections offers a range of debt collection services. Our primary aim is always to meet your needs by obtaining measurable results. We will work with you to determine the best possible course of action to maximise your collections. When litigation is required, we will partner with a reputable law firm. Some of our debt collection services include:
Litigation and other legal services
With regards to legal assistance, we work with reputable solicitors who provide excellent legal services. If you would prefer to settle matters rather than commit to expensive litigation costs, our attorneys will adhere to your instructions. In cases where litigation is necessary, the focus is on serving your best interests and avoiding an insurmountable solicitors’ account.
Business/Company searches
Macquarie Collections conducts a range of professional services. These are available on request or when required for legal proceedings. These searches include:
Property searches and Caveat lodgement
When it comes to our process service and field calls, Macquarie Collections has developed an extensive network in order to produce the best possible results for all our clients.
Rather than utilising the services of a national company, we prefer to work with local businesses. We have established productive working relationships with many process servers and mercantile agents. It is our experience that this approach yields accurate and reliable information which, in turn, ensures our clients gain the maximum benefits.
Extranet
Extranet is a FREE online service offered by Macquarie Collections. Think of it as installing our office on your computer. You can use Extranet to:
Our staff will provide free on-site training so that you are comfortable using Extranet. This online platform is available 24/7. It is fast, effective, reliable and – importantly – designed to save you both time and money.
Final Notice
When entering an account through our website, a final notice will be produced that you can send yourself at no cost, with no commission or extra charges. Accounts that remain unresolved will be entered into our debt collection systems. Our team will reach out to you after 7 days to follow up on the status.
