Macquarie Collections Services

Navigate

We offer a diverse range of services designed to meet customer needs and obtain measurable results with our proven success record. e.g. Letters of Demand, Claims, Judgments, Enforcement Warrants and Credit Checks.

Your personal Account Manager will assist you in identifying the most appropriate solutions to maximise your collections, supervise your accounts and actively communicate with your debtors to achieve the desired outcome.

An association with a law firm that regards Macquarie clients "as its own clients" and are happy to take your call.

Extranet

Bring our office to your desktop. Fast, Effective and Reliable.

A free online system that allows clients to input new debts, view their full file history and communicate directly with their Account Manager.

Access Extranet 24 hours a day 7 days a week.

Free on-site training by our experienced staff.

This free service is the way of the future and we guarantee it will save you time and money. Access your files (past and current) to review action taken, costs, payments and results achieved.

Add your own notes or instructions into our operating software for your Account Manager's immediate attention.

Legal Services

Our 'in house' solicitors are Malcolm Murray & Associates in NSW and Michael Sandor & Associates in Victoria.

Being associated with a law firm that regards Macquarie clients "as its own" gives Macquarie  clients access to a legal service that is willing (with clients instructions) to settle matters rather than commit clients to expensive (and often unnecessary) litigation costs.

However, when litigation is necessary you know that your interests are being well served and you will not need a 'kings ransom' to settle you Solicitors account.

Process Serving / Field Agents / Skip Traces

Macquarie has developed a close and harmonious working relationship with over 68 different 'Mercantile Agent/Process Servers' throughout Australia.

We have refused to take the "easy way out" and utilise the services of a national organisation for our process service and field calls.

We know that by dealing yourself "with the locals" your information is accurate and reliable and to the clients benefit. This allows Macquarie to get only the best results.

Searches

A number of professional searches are available on request and when legal proceedings require it. These searches include: -

  • Company / Business Name
  • National Title Search
  • Bankruptcy Search
  • Revs Search
  • International Company/Business Search

Final Notice Pads

Macquarie Collections offers yet another option to assist business with the collection process. A book of (20) final demands are available. All you need to do is fill in the debtor's details and post! Nothing can be easier.